TOLKO NEWS

Supporting displaced families: Tolko to provide aid to High Level employees

Media Release For immediate release Vernon, B.C. – At Tolko, we believe in supporting our employees which is why we...

From the town of High Level. ... See MoreSee Less

Town of High Level

May 24, 2019 To our residents: We know you want to get back into your homes and communities. We ...

14 hours ago

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Good afternoon to all our High Level evacuees. Here's the link to the release from the Government of Alberta outlining how and where you need to go to apply for emergency funding: https://alberta.ca/release.cfm/…. ... See MoreSee Less

Help is on the way for wildfire evacuees

alberta.ca

| Alberta.ca

18 hours ago

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Laurence Belanger

We've been collecting questions over the past week and today we're posting some of the FAQ that have come in. We hope these will help answer any questions you may have.

How will I know when I have to be back to work?

A. Tolko is committed to the safety and well-being of all our employees. The mill will not operate while there is a mandatory evacuation order in effect. We will return to operations as soon as it is safe to do so. Please keep following the Town of High Level Facebook page and the Tolko Facebook page for the most up-to-date information.

When the decision is made to resume operations, we will activate our phone tree and call you at the numbers we have on file for you. If you have another number where you can be reached, please email it to HighLevelHR@tolko.com

I am staying just outside of town; can I help work at the mill?

A. No, only essential staff are authorized to be onsite and inside city limits.

Is Tolko providing any pay for the hours we are missing due to the fire?

A. Employees should apply for EI to cover the pay for missing hours.

Additionally, Tolko will be providing all active hourly employees (regular and spareboard) with a one-time $1000 lump sum payment to aid them during the wildfire evacuation period. This funding will help you and your families until you can access emergency support, provincial government or Red Cross funding assistance, or avail of Employment Insurance. The $1000 will be deposited in hourly employees' bank accounts on May 31.

Can I apply for Employment Insurance while I am waiting to return to work?

A. Service Canada will pay EI to eligible persons after a period of seven days without pay. You should register for EI benefits as soon as possible and can choose the “shortage of work” option as your reason for the claim. You can register online at https://canada.ca/en/services/… or call 1-800-206-7218 if you need assistance applying.

When applying, you will be asked for a 16-digit reference code – please use the following code 4812014812201900 and make sure that you tell the agent that you do not have access to mail due to the evacuation and that you will need a temporary access code.

Do I need to pick up my ROE from Tolko?

A. No. Tolko will submit ROE’s electronically directly to Service Canada.

When will Tolko submit my ROE?

A. Tolko is currently submitting ROE’s for High Level employees. We estimate completion for all hourly employees by Tuesday, 28 May 2019.

Can I take vacation with pay during the wildfires?

A. Yes. Employees can submit a request for vacation pay to HighLevelHR@tolko.com

Vacation with pay will be assessed and approved on a week to week basis during the duration of the evacuation.

How will taking vacation with pay affect my EI claim?

A. Employment Insurance advises that any earnings paid after the last day worked can affect EI benefits by:
• Delaying the start date of your claim;
• Delaying the one-week waiting period to serve;
• Delaying the date on which you begin receiving benefits;
• Reducing the amount of benefits; and or
• Providing the right to an extension of the benefit period.

Will my gas card work during the evacuation period?

A. Yes. All hourly full-time employee gas cards continue to be active. No deductions for gas card use have been deducted from pay cheques at this time.

What about my benefits?

A. Your benefits currently remain active.

Is there an option for redeployment at another division during the duration of evacuation?

A. While we understand many employees may be eager to continue working, at this time, redeployment opportunities for hourly employees are not available.

Who do I contact if I have any questions or concerns?

A. If you have any questions or issues, please contact our HR team for assistance via email at
HighLevelHR@tolko.com

Regular updates on our communication efforts are posted on the Town of High Level Facebook page and the Tolko Facebook page ... See MoreSee Less

EI Regular Benefits - Overview - Canada.ca

canada.ca

EI Regular Benefits

2 days ago

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Thanks tolko. Any help is appreciated!

Thanks for this post, it has helped out greatly.

Is banked time classified the same as vacation pay?

As we sign off for the evening, we want to share some great news with you all. As you know, at Tolko, we believe in supporting our employees which is why we will provide all active hourly employees (regular and spareboard), from our High Level Division, with a one-time $1000 lump sum payment to aid you during the wildfire evacuation period. Note: You DO NOT have to apply for this assistance. It will be deposited into your account on May 31.

"At our core, Tolko is about family,” says Brad Thorlakson, President and CEO. “And in tough times, family is there for each other – just as we were when employees were evacuated from Williams Lake in 2017. We have so many great people in our High Level family. They work hard and are the heart and soul of their community. We are proud to support them as they navigate this uncertain time.”

Fore more information visit our webpage: https://tolko.com/tolkocpt_news/… ... See MoreSee Less

Supporting displaced families: Tolko to provide aid to High Level employees | Tolko Industries

tolko.com

Media Release For immediate release Vernon, B.C. – At Tolko, we believe in supporting our empl...

2 days ago

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Fantastic company!!

Thank you, Tolko. This would really help with bills and what not. 👊☺ So glad to be working for this company.

That’s totally awesome thank you from bc helping these families we’ve been in your shoes to.

Thanks for all the assistance. From Ronald Gutierrez and family

is this a donation because then it wont be taxed if so.Thank you Tolko you the best.

Thank you Tolko family, we can’t express enough how grateful we are for your help during this hard time - Rocky Elliott and family.

Thank-you for having awesome core values and following through to support everyone in their time of need, it is very much appreciated. I hope all the buisnesses in town will be able to follow your lead in this, especiallly for those in the community who are not as fortunate as we are.

Joy Mitchell

Very classy move and will be appreciated by a lot of families that are displaced by this fire.

Thanks for all your assistance!! Awesome 😎

Thank you, this is really appreciated!

Thanks

Thank you so much!!!❤

Laurence Belanger

Thank you

Awesome love it, Thanks for being who you are I will never forget the help you gave me and my daughter when she was very sick.

Adam Mitchell Andrew James Verne Mitchell

Thank you so much my tolko family

Erik Lambert

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Good afternoon everyone - some good news - The Alberta government has announced that emergency funding is coming for evacuees. Details here: https://cbc.ca/news/canada/… ... See MoreSee Less

Emergency funds coming to High Level fire evacuees | CBC News

cbc.ca

People who fled the massive wildfire that is threatening the northwest Alberta town of High Level wi...

2 days ago

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some of us weren't evacuated but have to miss work an have bills to pay you think you can help us

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